FAQ
🛒 1. Where can I find my tracking number?
Tracking details will be sent via email once your order ships.
If you haven’t received your tracking number within 5 business days, please contact us at zippinzeek@gmail.com.
📦 2. How long does shipping take?
Our average delivery times range between 6–28 business days, depending on your location.
Please note: delays may occur during holidays, peak seasons, or due to customs.
🌍 3. Do you ship internationally?
Yes — ZIPPINZEEK ships worldwide, including to the US, Canada, Australia, the EU, and more.
If your country is not listed at checkout, email us and we’ll do our best to assist.
🧾 4. When will my order be shipped?
Orders are processed within 3–5 business days.
Once shipped, you’ll receive an email with tracking information.
📬 5. My order status says “Delivered” but I haven’t received it.
Please check with your local post office or delivery service first.
Still can’t find it? Contact us within 7 days at zippinzeek@gmail.com for help.
🔁 6. Can I return or exchange an item?
Yes, you can request a return or exchange within 14 days of receiving your order.
Items must be unworn, unused, and in original packaging.
To begin, email zippinzeek@gmail.com with your order number and reason.
💳 7. When will I get my refund?
Refunds are typically processed within 5–7 business days after we receive your return.
You’ll be refunded to your original payment method.
Shipping fees are non-refundable.
🎯 8. What items are non-returnable?
We do not accept returns on:
Sale items
Personalized products
Undergarments or hygiene-sensitive items
📩 9. Need more help?
Feel free to contact us at zippinzeek@gmail.com —
We're here to assist with anything from sizing questions to shipping issues.